v3.1 [Apr 2, 2016]
- fixed occasional problem remembering HTML notification window size under
Windows 8.1.
- show hourglass cursor when marking calls as new or read.
- removed 'mark as new' and 'mark as read' commands from calls report -- make
these changes in the calls tab.
- fixed possible exception when checking for automatic backup time when Windows
has been running longer than 49 days
- support dialing when using modem directly (i.e., not in TAPI mode)
- updated Google search URLs (https is now required, apparently)
- make sure script editor is at least partly on screen when opened
- fixed error messages on startup on systems with non-colon time separator
- fixed problem saving changes in Options window when devices were enabled
before activating as a client
- fixed looking up area code from Contact list
- attempted fix for composite devices sometimes being handled as separate
devices
- added debug messages around instance data handling to help find cause of
"already open in another user session" messages
- increased default number of automatic backups to keep from 3 to 9
- Call window: can now delete labels by pressing "Delete" key while label combo
box is dropped down and an item is highlighted (previously this would only
delete the label if it was currently selected)
- Contact window: can now delete labels (on Extra tab) by pressing "Delete" key
while label combo box is dropped down and an item is highlighted
- Contact window: can now sort labels (on Extra tab)
- Calls For window: open call window when a call is double-clicked
- added duplicate calls report (accessible by View->Duplicate Calls, or by
right-clicking on Calls grid and selecting "Delete Duplicate Calls...")
- added fake outgoing call command
- fixed licensing problem with composite devices where a component device might
be disabled
- attempted fix for problem downloading Whozz Calling? calls one customer saw
- added CallBeganDate, CallBeganTime, CallEndedDate, and CallEndedTime columns
to Calls Report
- enabled CTRL A shortcut for selecting all text in Call window Notes when Notes
has focus
- trap exceptions when retrieving local IP address to fix exception one user
reported when reopening Whozz Calling? Ethernet Link device
- show phone number in outgoing call dialed from Ascendis Caller ID using modem
- prevent saving changes in Options window when Whozz Calling? device is enabled
but Ascendis Caller ID is scanning for devices or serial ports
- fixed potential exception when shutting down Ascendis Caller ID while Options
window is scanning for Whozz Calling? devices or serial ports
- fixed problem accessing drive D: at startup reported by one user
- added support for CTI Comet CID capture device
- log start and end of scanning for serial ports and Whozz Calling? Ethernet
devices in Options window
- Find in Contacts list now searches Notes field
- fixed rare problem with auto import contacts date setting on some systems
- improved handling of call waiting calls on composite devices
(Please note that call waiting ID support, as implemented in Ascendis Caller
ID and the Zoom 3095, is called "Snooping CID" in the Zoom documentation.
It only works when another phone device that supports call waiting ID is
connected in parallel with the modem. In our tests, it works if the phone in
use ("off-hook") supports call waiting ID, but not if a non-call waiting ID
phone is being used. It is apparently not sufficient for a call waiting ID
phone to be plugged into the phone line -- it must also be in use
("off-hook").)
- remember last contact selected when assigning number to existing contact
- fixed cosmetic issues in Call Notes window, especially with custom fonts
- fixed cosmetic issue in Auto Import Contacts window
- close network connections before suspending and open on resume to fix
potential hang problem when network connection is not available on resume
- fixed problem when changing composite device description
- improved composite device call processing when call information is not
received from devices in close proximity in time
- fixed problem where call end was sometimes reported as before call start
- added contact notes, contact extra, and contact custom fields to calls list
and calls report (In order to see these fields in the field customization
drop down list, you may have to reset the grid by right-clicking on it and
choosing "Reset Grid". This will remove all grid column customizations!)
- added "Tell EZLynx" action
- improved error handling when database can't be opened at startup
- added "Tell Time Matters" action
- added DDE_Send.exe
- when dialing from the contact list, now dials the phone number for the
selected contact instead of the first phone number in the database for the
contact
- added help for secure web server and web access editor
v3.0 [Nov 5, 2011]
- Repair Database command now optimizes too
- installs empty and initial database CIDDB files in data folder too for ease
of access
- increased default main window width
- fixed problem importing version 1 database
- added commands to import version 1 settings and version 2 settings and
database
- improved importing settings and database from previous versions
- fixed potential exception on some machines when printing call notes
- fixed rare exception on some machines when using the Run command in actions
- fixed problem where minimizing display panel all the way and then exiting
Ascendis Caller ID prevented the display panel from being restored
- don't let user select a Ring action that hangs up
- warn user when choosing a Ring action other than "Ring" or "Do Nothing"
- increased default size of Line Monitor window
- added automatic backups (on by default; see File -> "Auto Backup Database..."
for configuration)
- improved handling of unexpected TAPI error codes
- trap TAPI error when getting system's country code and default to "1"
- new actions now use {SpeakName} instead of {Name} in default speak text
- "Empty Database.ciddb" is now literally empty -- no records exist in any of
the lists
- now installs "Initial Database.ciddb" into Ascendis Caller ID Program Files
folder -- this contains the database as it appears on first install
- added "Speak Name" and "Speak Name and Number" actions (these will only
appear for new installations; if you want to add these simple actions to
an existing installation, import "Standard Actions.xml" from the Program
Files folder using File -> Import -> Actions)
- the "Default" action now speaks the phone number only if the caller is not a
contact and the number is not the same as the name (this change will only
appear for new installations)
- when a contact is deleted, recompute the name fields for the phone numbers
assigned to the contact from the raw caller id name (as would happen when the
call is first received) -- fixes problem with names "sticking" to a phone
number after a contact is deleted
- fixed race condition with scripts that could cause logged errors
- trap errors during database updates and restore database
- default to XML file type in export dialogs
- added option to disable Whozz Calling? device memory call download (in
Options window, Devices page, Whozz Calling? subpage, Options)
- include US area codes in Locations list (existing customers can import
"US Area Code Locations.xml" from the Ascendis Caller ID Program Files
folder)
- support importing Locations from XML files
- support overwriting Locations when importing from XML files (hold down
CONTROL key when selecting Import -> Locations command)
- added CountryCode column to Locations table (this allows locations for
multiple countries in the same Locations list)
- added DWS script function GetDataFolder
- Location window: widened latitude and longitude fields; use spin edit for
timezone
- contacts window: increased drop down height of Label combo box on Extras page
- added "All users share same settings" option in Options window, Advanced page
(when checked, settings are stored in common ini file)
- gracefully handle problems writing to line monitor log
- added mute toolbar button (duplicates functionality of "Disable sound
(including speech) in all actions" checkbox on Sound page of Options window)
- when tray icon is clicked while Options window or another modal window is
open, bring app to foreground and appropriate window to front
- added program font setting (Options window, General page) (see size note in
item below)
- use current system window title font (note that in some windows a smaller
size of the selected font will be used if the selected size is too big for
the window)
- in Options -> Devices -> Whozz Calling? -> "Enable Whozz Calling? device on:",
added option to scan for more serial ports (initially only 16 serial ports
are scanned)
- added "Notes" column to available columns in the contacts list
- use activation codes instead of old registration method. Customers who
purchased Ascendis Caller ID on or after May 1, 2010 can get a free activation
code by using the following form:
http://ascendis.com/callerid/upgrade_v2_to_v3_free_form.php
If your email address has changed since your purchase, the free upgrade will
fail. In that case, please submit a support request. Please include your
registered email address in the request.
http://ascendis.com/callerid/support_form.php
- don't use or free db accessors created from main thread while executing
scripts (fixes potential exceptions)
- fixed problem with some modems under TAPI when they only report the phone
number which, within certain timing constraints, could result in a call being
reported as two calls, one with correct phone number and one unknown
- fixed EOverflow exception when speaking through USB sound device for one user
- fixed potential problem with configured volume not respected around speech
- removed SAPI4 speech support (as a consequence of other speech fixes)
- reduced period of time after user interacts with call list during which
program will not automatically select new call from 10 seconds to 3
- improved Whozz Calling? initialization when device is busy when we start
- Whozz Calling 2: erase memory while downloaded calls are being processed
- workaround divide-by-zero exception that can occur under Windows Vista when
speaking synchronously (SpeakWait command)
- added SpeakWait command to DWS scripts (it waits for speech to finish before
returning) (SpeakWait is only compatible with SAPI5 voices)
- fixed problem downloading Whozz Calling? 2 memory calls when number of calls
in memory was more than system could process fast enough
- trap and log exceptions when repositioning contacts list after changing a
contact (rare, but one user encountered it)
- automatically disable detail mode for Whozz Calling? devices reporting too
many on-hook messages (as can happen when too many phone devices are
connected while device is using voltage detection)
- fixed potential exception when deleting all contacts
- fixed exception when deleting last (or all) calls
- Repair Database command: fixed handling of two phone records that resolve to
the same "match" phone number
- Delete Duplicate Calls command: ignore milliseconds when comparing calls --
this fixes problem where calls imported from exported files (which don't
include milliseconds) were not recognized as duplicates
- trap and report exceptions when exporting
- fixed potential startup problem (reported by one user)
- show hourglass cursor when rebuilding contacts list
- fixed bug where an action that deleted a call could try to delete the call
more than once, although subsequent attempts would fail
- added message type descriptor to Activity Log entries
- added "Find in Contacts" command to calls and calls report lists right-click
menu
- fixed problem where dates in grids were occasionally displayed in wrong format
- fixed exception when editing, changing, and saving a contact while viewing
the contact list
- fixed polling case with multiple calls from same phone number where phone
number already existed on client
- minor changes to "Item Toolbar" items' visibility / state / position for
consistency
- trap exceptions when getting window handle to bring app to top on new call
- "Show or Add in Outlook" action now specifies CompanyName field in Outlook
contact and files phone number according to the phone number description in
the Ascendis Caller ID contact if one exists (to add the new Outlook actions
to an existing database, hold down the CONTROL key while selecting File ->
Import -> Actions, then choose the "Outlook Actions.xml" file in the Ascendis
Caller ID program folder)
- hide many context menu items when multiple calls or contacts are selected
- added "Dial Phone" toolbar button for Calls, Calls Report, and Contacts lists
- added "Perform Action" to call context menu
- gracefully handle modems that return unexpected voice compressor syntax (like
MultiTech Systems MT5634ZPX-PCI)
- use display name in popup notification window instead of first name last
name
- improved outgoing call information detection for TAPI devices
- doubled amount of Line Monitor data kept while running
- fix for problems displaying images in display panel on some systems
- attempted fix for rare exception on shutdown when using YAC
- made Status page the default page when showing the Network form
- increased default modem call timeout to 30 seconds in direct mode (this can
avoid phantom "No Caller Information" call after valid caller id capture on
slow systems; we recommend direct-mode modem users increase the value manually
since the new default won't override existing settings)
- use configured modem call timeout in direct mode
- reduced possibility of modem call timing out in direct mode because modem
message had been received but not yet processed (resulting in a single call
being interpreted as two calls)
- Options window, Network page, Web/TiVo server sub-page: disable web root
controls unless web server is enabled; added help clarifying web root setting
- fixed problem where system dialogs (font, color, etc) could be hidden behind
other windows when switching back to Ascendis Caller ID or when call is
received
- added Print button to Find windows
- Outlook actions now look for caller in contact folder and subfolders
- Edit Action window: select all text in script memo (Advanced actions) when
CTRL A is pressed in it
- fixed bug where COM methods in advanced scripts could fail because COM
library wasn't initialized
- added INCLUDE_ACTION directive to DWS scripts
- when deleting a contact, use display name, first name last name, or company
in confirmation as needed
- added DWS script functions ContactCount, PhoneCount
- fixed problem deleting data files in uninstaller when requested to do so
- added HTML call notification window (select in Options window, Notification
page; right-click on notification window (use Preview if desired) for
configuration options) (NOTE: this uses a built-in HTML control, and not
the Internet Explorer, Mozilla, or other browser engine. JavaScript is not
supported, and CSS support is limited.)
- added CallInfo fields PictureHeight, PictureWidth
- added script commands GetSettingBool, GetSettingStr
- made script function "CallCount" thread safe
- don't used cached web page if html template was subsequently modified
- reopen devices when resuming after sleep
- default to '0.0.0.0' in network settings server bind addresses
- fixed problem printing single call
- update call duration in calls list during call (for Whozz Calling? and other
devices that track call duration)
- log messages when a second instance is started
- added date format info to Technical Support Report
- track and note changes in date format in Activity Log
- reduce font size of progress bar in status bar (used for report progress) to
better fit some displays
- don't change the display panel to show an outgoing call if an incoming call is
in progress
- don't change the display panel to a different existing call when the status of
the call changes
- added option to only display contact window for known contacts when "Open
contact window for each call" is enabled in Options/Notification
- trap rare exceptions when displaying a message and attempt to display using
alternate methods
- Rebuild Phones command: filter non-numeric characters from phone numbers not
containing letters as is done when calls are first received (the Rebuild
Phones command is normally hidden; to see it hold down the control and shift
keys while clicking the File menu)
- network log: added line separator commands to button bar context menu
- dynamically widen "active calls" pane of status bar if needed
- added "Calls for this Contact" and "Calls for this Number" reports (right-
click on call or contact in Calls, Calls Report, and Contact lists to access)
v2.3 [Apr 28, 2010]
- workaround HiRO H50113 modem bug in direct mode with respect to CID reporting
- added CTRL T shortcut to test action in Calls and Calls Report
- added CTRL M shortcut for the Line Monitor
- automatically backup database before repair
- always use CTRL A for Edit Action, CTRL E for Edit Contact, and CTRL K for
Edit Call Notes regardless of which list is showing, if the command is allowed
- Find commands: restore find window if minimized
- fixed bug in Contact window where changing only the action and closing the
window by pressing the Enter key didn't save the change
- hang up after action that plays sound file(s) on Skype if action didn't hang
up (now the same as other devices)
- convert sound files to Skype format before playing (improves sound file
compatibility with Skype, which only supports PCM/16kHz/16-bit)
- added "Duplicate Action" command to Actions context menu
- automatically resize pictures when pasted or loaded into Contact window
(pictures are resampled to a height of 200 pixels if larger unless "Autosize
Images" is disabled on display panel context menu)
- show progress window when waiting for scripts to complete while shutting down
or changing modem settings
- increased network client polling speed and responsiveness
- polling: don't send the same auxiliary records more than once during a
single poll
- sped up network logging
- trap and report exceptions when rebuilding database
- implemented delete in Find Calls window (press the "DEL" key to delete a call)
- fixed problem with 'New Calls' count when deleting multiple calls from calls
report with mixed 'New' status
- mark calls report dirty when 'New' is changed in a call
- added fixed width font checkbox to Line Monitor
- trap registry exceptions when "AttachedTo" registry entry for modem is the
wrong data type (one user with a non-standard device reported this error)
- added limited PhoneSound support in direct mode. This has been tested mostly
successfully in the following OS/modem configurations:
o Windows 7 64-bit with Zoom 3049C (best sound), Zoom 3095, HiRO
H50113 (driver v.2.2.98.0; sound quality varies; caller id unreliable)
o Windows Vista 64-bit with Zoom 3049C (best sound), Zoom 3095, and HiRO
H50113 (driver v.2.1.88.0; sound quality varies)
o Windows Vista 32-bit with Zoom 3049C (best sound), Zoom 3095, and HiRO
H50113 (driver v.2.1.88.0; sound quality varies)
o Windows XP with Zoom 3049C (best sound), Zoom 3095, and HiRO
H50113 (driver 2.1.70; sound poor)
Notes:
- The HiRO H50113 is an external USB winmodem and seems pickier than the
hardware Zoom modems. You may or may not have luck with it. The most
consistent results seem to be with sounds in 4bit IMA ADPCM format.
- If your modem can't play a particular sound file or ACID can't convert it to
a compatible format, check the Line Monitor for a list of formats your modem
supports (search for "ModemFormatID"; the list may be appear cryptic, but it
contains the information you need to make an optimally compatible sound
file). Use your favorite sound editor or Audacity, a free, open-source
sound recorder and editor: http://audacity.sourceforge.net/
- If TAPI mode works better for your modem and PhoneSound, use it.
- support filtering phone numbers from device to remove unwanted digits (such
as outgoing line selection): To use, add a phone format rule (Options window,
Format page) and include an 'F' in the position of the digit to remove. Be
sure to make the conditions explicit so numbers that shouldn't be altered
aren't (to remove a leading digit, you will probably need a "Length = n"
condition AND a "Number starts with m" rule).
- phone number formats: detect changes to format conditions and rebuild phone
records
- reopen modems configured for serial mode if "Prefer raw caller id" was
changed in Options window (device properties)
- don't allow viewing network window when networking is disabled
- added help for DWS date and time functions
- added DWS functions AnsiSameStr, AnsiSameText
- when receiving actions from an ACID server, gracefully handle case where an
action with the same name but a different unique identifier exists
- Options window: when user enables Whozz Calling? device, adjust the number of
lines monitored (and tell user) if insufficient registrations are installed
- fixed problem where device might not be opened even though it was enabled in
the Options window, Devices page: the problem happened when another device
with the same TAPI ID and name had been used by an ACID server to which the
computer was a client
- fixed hangup command for some modems (like HiRO H50113 (Agere chipset)) in
TAPI mode
- only include unused TAPI devices in Line Monitor during initialization if the
total number of TAPI devices is less than or equal to 10 (used TAPI devices
are always listed) -- this will shorten the Line Monitor in extreme cases so
it retains more diagnostic data
- Line Monitor: include device name in entries
- Whozz Calling? calls in memory (for units with memory): corrected call start
and end times (they were off by call duration); use previous year if call day
and month is more than 2 weeks in the future (units do not store year of
call)
- sped up Line Monitor processing when displayed and enabled
- added Find function to Script Editor (press CTRL F to access)
- modem repair: support repairing modems already open directly
- modem repair: open modem directly if TAPI open fails
- when performing an action for a call, log the action name to Line Monitor
- modem repair: added raw cid support
- modem repair: fixed MESG response generation when NMBR response <> "NMBR"
- recognize "DDN_NMBR" as caller's phone number in TAPI bypass mode
- trap and report exception if a problem prevents a TAPI line from being
accessed during communications spinup
- fixed bug where an outgoing call placed through a modem but not through
Ascendis Caller ID would trigger the action for "No Caller Information"
unless configured to ignore outgoing calls
- added support for raw caller id for modems when not using TAPI (check "Prefer
raw caller id" in Device Properties window from Devices page of Options
window)
- remember "Fixed width font" setting in Activity Log window between executions
- fixed problem with some modems under TAPI that change call handles during the
call that could cause a single call to be interpreted as two calls
- fixed potential problem with modems under TAPI on slow or busy machines that
could cause a single call to be interpreted as two calls
- added Find function to Line Monitor and Activity Log windows (press CTRL F
to access)
- fixed problem accessing modem responses in modem analysis part of support
report on normal user accounts in Vista and Windows 7
- fixed race condition with realtime network clients which could eventually
prevent communications with clients and proper application shutdown
- added DWS script functions IPos, Contains, ContainsText
- added CallInfo.DeviceName (synonym for CallInfo.RawLine)
- when importing or deleting locations, update the calls list immediately
- when importing contacts, don't split first name or last name fields
- fixed problem importing contacts from CSV file when LastName was the only
name field provided
- added documentation for StringReplace to DWS String Library topic in Help
- added following advanced DWS action commands: GetTempPath, GetAppFolder,
FileExists, StartsWith, EndsWith
- disable Ctrl D shortcut (for dialing) when the command is hidden (fixes
exception in that case)
- added "PerformAction" command to advanced DWS actions
- Edit Action window: when an action type is changed to advanced, automatically
add "//LANGUAGE=DWS" if the script is empty
- fixed problem when polled by version 1 network clients
- added "RunWait" command to advanced DWS actions
- added "Edit Action" and "Add Action" commands to item toolbar when Action
list is visible
- after changing an action's name, position the Action list on the action
- after creating a new action, position the Action list on the new action
- Options window, Devices page, Skype sub-page: disallow enabling Skype if all
registrations are already in use
- added settings for sending contacts and actions to network clients
- added settings for overwriting local contacts and actions when received from
network servers
- fixed rare "RichEdit line insertion error" when editing a script
- fixed problem where a small notification window would show the wrong call data
if the call was deleted while the window was showing
- when testing an action from the Action list, load the test caller's contact
info if a contact is defined
- added ContactCallsMade, ContactCallsReceived, ContactFirstCalled,
ContactLastCalled, PhoneCallsMade, PhoneCallsReceived, PhoneFirstCalled,
PhoneLastCalled to CallInfo object
v2.0 [Feb 1, 2008]
tracks outgoing calls and call duration; notes, pictures, multiple phone numbers and custom fields for contacts; notes for calls
