In this step, your PC will be tested with the Convergys PC Test Tool. This step will gather information from your computer that will later be used to determine if it meets the requirements of a Home Agent position. You must install the Convergys PC Test Tool in order to complete this step. Following a successful test of your PC system and Internet Speed, you will progress to the next steps in the application process, where you will choose a user name and password (please make sure that you write it down once it is created and keep to reference if needed later), select desired jobs, complete your application profile and test the Voice Quality of your system.
