Mikogo 5.0.0

Mikogo lets you share your desktop with other users as part of an online conference. Sharing your screen with others, or being able to access somebody else’s screen is crucial for some types of remote support. Likewise, it can be used for online training.

As the tool uses online services, you’re required to enter your Mikogo user name and password the first time you start the application. Fortunately, you can create a new free account if you don’t have one. Additionally, you can open professional and enterprise accounts for a reasonable monthly or annual fee. One of its advantages is that it uses a standard web browser, so you don’t need to install other applications or extensions.

Mikogo allows various users to communicate simultaneously, so you can share your screen with multiple participants. Besides, depending on the quality of your connection, it allows transferring voice and images in a very clear way with practically no lag. Moreover, you can adjust speed and quality settings to match the characteristics of your connection.

The program integrates various communication tools, such as chat, remote keyboard and mouse control, whiteboard and file transfer. Luckily, it lets you schedule meetings with other users. Also, web conferences can be recorded so that they can be played at a later time, probably to a larger audience.

All in all, Mikogo meets most needs related to desktop sharing, online learning and teaching, remote collaboration, audio conferences, video conferences and business presentations. Therefore, it’s an application I recommend to most users.

v5.0.0 [Jan 22, 2014]
- Voice Conferencing (Telephone) numbers now available for Windows and Mac
- The Mikogo voice conferencing telephone numbers are now provided in the software interface making it possible to simultaneously share the voice conference details, such as dial-in numbers and instructions, with all participants in a screen sharing session.
- Voice Conferencing (VoIP) now available for Windows and Mac
- The new VoIP feature has been officially launched and included in this version enabling users and their participants to speak with each other when using a Windows or a Mac computer. The VoIP feature has been removed from v4.7 since the completion of that beta phase.
- Voice Conferencing (VoIP) with “Advanced Audio Settings”
- The VoIP feature offers advanced settings which can be accessed via the "cogwheel icon" in the Voice Conferencing drawer title bar. It allows you to regulate the sensitivity of your microphone and helps to eliminate background noises or echoes produced from the users’ speakers. Further settings include “Noise Reduction” and “Echo Cancellation”.
-Support for Macs with Retina Display
This software version allows you to host a screen sharing session from a Mac computer with Retina Display.
-OS Compatibility Improvements
Version 5 is 100% compatible with both Windows 8 and 8.1, and with Apple’s latest operating system, OS X Mavericks
Fixed Issues:
- On Windows 8 the Mikogo Screen Service does not function
- In Mikogo version 4 launching the Mikogo Screen Service does not work on Windows 8. This has now been fixed in version 5.0 and is beneficial for remote control sessions if you want to access system dialogs and applications that require special privileges.
- Sometimes the “Processing…” overlay message appears and blocks the Panel
- In rare cases this overlay message is displayed on top of the Mikogo Panel making it impossible to further control the application. This has been fixed.
- File Transfer: open file dialog did not show external devices
- Transferring files from devices other than the local hard disks, such as network folders, is not possible through the Open File dialog in version 4.7.1. This has been fixed.
- Preferred storage location is not considered if option "Automatically start Screen Recording" is used for starting a session
- If the default storage location to store a recorded file has been changed and if the profile option "Automatically start Screen Recording" was selected, then Mikogo stores the recorded file to the default storage location instead of the preferred one. This has been fixed.
- Waiting room image is not always displayed
If the user has added a custom waiting lounge image, it only works intermittently. - Sometimes the custom image would be displayed to the participants; sometimes the default image would be displayed. This has been fixed.
- Translations and cosmetic improvements
Many texts for the different languages of the software user interface were updated. We have fixed many issues when lines of text were exceeding the available space in the GUI. Furthermore the invitation emails have been translated into German, Spanish, Italian, Portuguese, Polish, French, Russian and Chinese.