Star ATOM is a state of art mobile app developed exclusively for agents of Star Health Insurance.
Star ATOM is a state of art mobile app developed exclusively for agents of Star Health Insurance. Agents can now perform several functionalities using this app essential for effective customer servicing and retention. Now Agents can use this app to complete the policy sale process.
The key features of this app has been listed below
Perform the entire policy sale process including proposal entry, Payment collection and Receipt generation
Get Product information and share it with customers too via SMS/Email
Calculate premium across all products and share it with customers via SMS/Email
Perform effective renewal management by sending alerts as well as payment links to customers via SMS/Email before the expiry date
Personalize your customer interaction by sending Birthday wishes on Customers Birth date
Generate your report for following features Product wise premium, Claims Ratio, Commission paid
Know your customers claim details with updated status
Create and Manage Followups for Policy Sale, Policy Issuance and any other processes.
Create and Manage Medical Appointments for customers who have to under go Pre-medical screening before Policy issuance.
Observe photos, PDF files and Web browser on iPhone, iPad and iPod Touch.
A major strength of Universe on the Move is its well-defined scope. It focuses on providing users with an intuitive interface for logging attendance, applying for leave, and accessing salary information. This streamlined approach differs from all-in-one HR platforms like Workday or Namely, which often include a broader suite of features. For ICICI employees looking for a straightforward way to handle basic tasks, Universe on the Move proves to be a highly focused solution.The user interface of Universe on the Move could benefit from some modernization. While its functionality is adequate, the design feels a bit dated compared to slicker HR apps. That said, the core elements are still easy to navigate, and new users shouldn't face a steep learning curve. It would be nice to see a visual refresh in future updates of Universe on the Move, placing it closer to the aesthetic standards of modern mobile apps.As a banking institution, ICICI clearly understands the importance of secure data handling. Universe on the Move prioritizes user privacy and incorporates robust security measures to protect sensitive information. Throughout testing, the app demonstrated a reliable and consistent performance without any major glitches or crashes. Employees can feel confident that their personal HR details are in good hands with Universe on the Move.Currently, Universe on the Move's feature set is somewhat limited. While it does the basics well, it could benefit from additional functionality. For example, integrating performance review modules or streamlined communication tools could take Universe on the Move to the next level. However, it's important to balance added features with maintaining a focused and user-friendly experience.
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