Help Has Arrived. MacsDesign Studio LLC free help desk software is feature rich, intuitive, and creates instant productivity.
Main features:
- Self Service and Ticket Submission Portal
- E-Mail to Ticket Conversion
- Knowledge Base - Internal and External
- 2-Way E-Mail Communications
- SLA E-Mail Alerts and Reminders
- LDAP and AD Integration
- Run Help Desk Performance Reports
